Smylies is an award winning family run business with over 15 years experience in the food export industry. We are one of the UK’s leading Export Management Companies, a ‘one stop shop’ that offers a complete export and rework service. We pride ourselves in removing the complexity of difficult export processes for our customers.
Our product adjustment facilities allow us to specialise in the alteration of product packaging, promotion application, label translation, dating etc. without brands having to commit to changing their packaging for other countries. We will translate and create professional labels, satisfying legal requirements without altering the appearance of the product.
We have expert teams throughout the – from receiving goods in the warehouse, too exporting to any destination. We move over 225 tonnes of air freight and ship around 50 containers of goods monthly.
Our service is reliable – your goods are in good hands! We are ISO 9001 certified and committed to providing a first class export service with exceptionally high customer service focus.
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Chris and Alex – who are the senior directors at Smylies – have always been passionate about improving customer experience and interaction, and set the challenge to both the Smylies team and our tech partner to improve our portal and WMS (Warehouse Management System). Currently we have invested over half a million pounds to achieve this goal, and the results have been, and continue to be, nothing short of amazing.
Smylies have done everything possible to ensure that our frontend portal fully communicates with our WMS. This has allowed us to improve the processes associated with providing our customers and staff with technology that can support the high standards required, as well as the growing demand for British food export around the globe.
As the demand for food export grew, we knew we had to improve our overall warehouse operations. Smylies again invested in leading technology, to help improve our staff performance and customer order efficiency. Our team worked hard with Sovex to find a solution for warehouse improvement. During these discussions is when we decided that the best way forward was to install an ultra-modern conveyor system. This has now been working for over 12 months and our capacity to deal with orders has vastly increased. If you would like to see our conveyor system in action, watch our warehouse video and see our team do what they do best.
This investment in technology was to support the Smylies staff on everything needed to ensure our customers received a first-class export service. By supplying our staff with state-of-the-art scanners – that are essentially mobile computers – we can fully support staff with GR, picking & packing, processing and validating products going through the system. We have already seen vast internal improvements since introducing our barcode scanners, and are confident that our technology can continue to support the growth that we are experiencing as a business.
Benefit from our fully compliant global freight services, that ensure a smooth logistical experience.
Smylies are proud to work with some of the UK’s leading companies and have become a critical link in their supply chain.
Contact Smylies today on how their reworking services can help you on +44 0151 653 3335
